Return Policy

Welcome to Busymale's Return Policy. This document outlines the terms and conditions for product returns. By making a purchase on our website, you agree to the terms stated below.

1. RETURN ELIGIBILITY:

• Items are eligible for return within 15 days from the date of purchase.
• To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.

2. HOW TO INITIATE A RETURN:

• To initiate a return, please contact our customer service team at info@busymale.com with your order number and details of the item(s) you wish to return.
• Once your return request is approved, you will receive instructions on how to return the item(s).

3. RETURN SHIPPING:

• Customers are responsible for return shipping costs, unless the return is due to a Busymale error or a defective product.
• We recommend using a trackable shipping service for return shipments, and Busymale is not responsible for lost or damaged returns.

4. REFUND PROCESS:

• Refunds will be processed within [X] business days of receiving the returned item(s).
• The refund will be issued to the original payment method used for the purchase.

5. NON-RETURNABLE ITEMS:

• Certain items are non-returnable, including gift cards, downloadable software, and perishable goods.

6. EXCHANGES:

• Busymale does not offer exchanges. If you need a different item, please initiate a return for the unwanted item and place a new order for the desired item.

7. DAMAGED OR DEFECTIVE ITEMS:

• If you receive a damaged or defective item, please contact us immediately at info@busymale.com with a description and photo of the issue. We will arrange for a replacement or refund.

8. CONTACT INFORMATION:

• For inquiries or concerns regarding returns, please contact us at info@busymale.com.

By making a purchase from Busymale, you acknowledge that you have read, understood, and agree to abide by this Return Policy. Thank you for choosing Busymale – where your satisfaction is our priority!